Raising The Benchmark In The
Concepcion BIS Achieves ISO 9001:2015 Quality Standards
Concepcion Building and Industrial Solutions’ procurement and project management departments, within Concepcion Industrial Corp. (CIC), are now ISO 9001:2015 certified allowing the group to raise the benchmark in the construction industry with stricter quality management systems standards.
TÜV Nord, a well-renowned organization that specializes in service and inspection, headquartered in Hanover, Germany issued the ISO certification.
“This certification underscores our commitment to improving our processes and our daily operational tasks to bring the highest level of quality to our customers. Moreover, it demonstrates our ability to provide consistent quality procurement and project management services with more structured systems of planning, implementation, and evaluation,” shares Mark Faulkner, Director for Concepcion BIS’ Building and Engineering Solutions Division.
ISO 9001:2015 is the latest edition of 9001, the internationally recognized standard for Quality Management Systems (QMS). It provides guidance and tools to companies that are strongly committed to meeting customers’ requirements and consistently improving the quality of their products and services.
“We take pride in the full participation and engagement among our employees in fulfilling the hands-on training and their diligence in adhering to the Quality Management Principles on which the quality management standards are based, particularly on customer focus, leadership, engagement of people, risk-based thinking, and process approach,” adds Rajan Komarasu, Group Director of Concepcion BIS.
The certification also positions Concepcion BIS to be better at anticipating customer needs and meeting the expectations of all stakeholders.
“We always strive to exceed the expectations of our customers as we advise them throughout the supply and installation of HVAC equipment, by providing quality procurement, vendor management, and project management services throughout the entire building process,” says Komarasu.
Moreover, our integrated solutions are also considered by our customers and building partners as an efficient approach to the building process, allowing us to form long-term quality relationships with all stakeholders,” he adds.
The ISO Certification also enabled Concepcion BIS to be accredited by the Philippine Contractors Accreditation Board, as mandated by the Philippine government, certifying Concepcion BIS as a qualified and reliable contractor with license to undertake construction in the country.
Housing brands Carrier, Otis, Toshiba and Condura, Concepcion BIS makes a global quality promise that it will fulfill across its Procurement and Project Management Group. Strict standards such as ISO 9001:2015 help assure that it continuously delivers high quality solutions.
“We aim for customers to recognize that we adhere to strict Quality Management Systems that guide our entire end-to-end solutions. As the market matures and gains more international exposure from companies investing in the Philippines, we expect that an increasing number of customers in the country will be looking for the ISO certification from their suppliers or partners, so being ISO 9001:2015-certified gives us an advantage in the industry. Our customers and partners can be assured that they can expect high quality end-to-end solutions, outstanding consistency, and exceptional customer satisfaction from Concepcion BIS,” concludes Komarasu.
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Concepcion-Otis Philippines Inc.
Concepcion-Carrier Air Conditioning Co.
+63 (2) 8 888 8247
+63 (2) 8 850 1367
Km. 20, East Service Road South Superhighway Muntinlupa City, Philippines
+63 (2) 8 888-OTIS (6847)
+63 (2) 8 888-OTIS (6847)
21F BPI-Philam Building, 6811 Ayala Avenue,
Makati City Philippines
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